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Dealership: Cavender Toyota
Employee: Eddie Chamorro
Position: New Car Sales Consultant
Covideo Use Case: Customer support and increasing trust with video
Video Testimonial: Eddie Chamorro at Cavender Toyota
When Eddie Chamorro joined his dealership, he grabbed the top internet sales rep spot in just one month. His secret? Providing a great customer experience with video!
When Eddie joined his dealership, he was able to grab the top internet sales rep spot in just a month by adopting Covideo.Eddie Chamorro at Cavender Toyota is no stranger to the automotive industry. He has about seven years of experience under his belt and loves connecting with customers. But he was extra excited to start using Covideo when he joined Cavender. Within his first month, he landed the number one internet sales rep spot due to his adoption of video.Eddie and the team at Cavender Toyota appreciate video not only because it gives customers a personalized experience, but because it allows them to be more transparent. Customers never have to question what is on their lot or what a vehicle looks like. Eddie especially loves being able to answer very specific customer questions with a quick video that shows—not just tells—them what to expect.As you can see in the video, Eddie has great energy that makes his customers feel cared for and excited for their purchase. Video is the key component that allows Eddie’s personality to shine even before a customer meets him in person!
Video Transcript
VO: Hey, how’s it going, guys? Eddie here with Cavender Toyota in beautiful San Antonio, Texas, and I wanted to come by and share my success story using Covideo.Real quick, I’ve been I the car industry for about seven years, but I’ve been with Cavender Toyota for about seven months now, and let me tell you, I love that they use Covideo.Let me tell you how I’ve been able to be successful with the platform. On my very first month, I was able to get the number one internet sales rep spot by giving my customers not only a personalized experience, but a very transparent experience. Not only that, but when a customer has a very specific question on features on the vehicle, I am able to respond to them using a video, guys, which is super exciting for them. They get to see how transparent we are and get them that personalized experience.So, guys, if you are looking to increase your sales and get that number one spot, make sure you send them a video. You can see in the background, I’ve got one of my coworkers here. He’s actually sending a video to a client on a Toyota Crown. If you’re ever in the market for a Toyota, look for me at Cavender! I’ll be more than happy to give you that personalized and transparent experience. And if you’re looking to increase your sales, make sure you use Covideo, guys!Delight Your Automotive Customers with Video
You can let your personality shine on camera just like Eddie! Contact our experts to get a demo of Covideo and try it for yourself.00:00 / 00:00