Last Modified: July 21, 2023
Written By:|Published Date: July 21, 2023|10 min read
CSI Score: Automotive Tips & Tricks for Improving Your CSI Score
In the automotive industry, CSI score stands for "Customer Satisfaction Index" score. It is a measurement used by automakers and dealerships to assess and evaluate the level of satisfaction among their customers. The CSI score is typically based on surveys and feedback collected from customers after they have purchased a vehicle or received a service. The index helps manufacturers and dealerships identify areas for improvement and enhance the overall customer experience.